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32-Bit Driver

AdminStudio 2025 R2 | 30.0 | Application Manager

For the Operating System Compatibility test, the Windows Installer database is scanned for the presence of 32-bit drivers.

Test Group/Test Category

  • 0537—Operating System Compatibility/Windows Server 2012

  • 0637—Operating System Compatibility/Windows Server 2016

  • 1037—Operating System Compatibility/Windows Server 2019

  • 2937—Operating System Compatibility/Windows 10-1809 (and 2019 LTSC) (64-Bit)

  • 7137—Operating System Compatibility/Windows 10-21H2 (64-Bit)

  • 7337—Operating System Compatibility/Windows 10-22H2 (64-Bit)

  • 7437—Operating System Compatibility/Windows 11-22H2 (64-Bit)

  • 7537—Operating System Compatibility/Windows 11-23H2 (64-Bit)

  • 7637—Operating System Compatibility/Windows 11-24H2 (64-Bit)

Severity

Error

Message

ERROR_MSG_1: This Windows Installer database contains 32-bit driver (FILE_PATH) (Table: File, Key: FILE_NAME).

Background

Hardware devices require 64-bit drivers on a 64-bit versions of Windows. Legacy 32-bit drivers may not work on 64-bit Windows systems.

Resolution

The following resolutions are available. Note that this issue is not resolved automatically by default.

Manual Fix

The manufacturer of the driver should deliver a 64-bit version.

Basic Auto Fix

No resolution is available.

Advanced Auto Fix

No resolution is available.

See Also

32-bit and 64-bit Windows: frequently asked questions